Choosing the right contractor is the key to any successful roofing project, but hiring a qualified roofer can be harder than it sounds. If you feel like your roofer is acting irresponsibly, wasting money, or even damaging your property, it may be time to say, “you’re fired.”
Repairing or replacing a roof is an expensive endeavor, but a responsible contractor will ensure the project stays on budget. However, a shady roofer will often go over budget and set you behind financially without a second thought. If you’re starting to get nervous or uncomfortable about their work practices, you may want to let them go.
And while it may seem like a stretch to fire someone over a single "mistake," it’s your money and your home! Don't take unnecessary risks—just one of the following situations could constitute the need for starting the contractor search again.
If they push additional work...
It’s important to know exactly what you want your contractor to do and by when.
If, as the project continues, they keep suggesting more problems that should be addressed, they may be trying to squeeze more money out of you.
Now, it is possible they have good intentions behind the extra work, so use your best judgment. Avoid surprise costs by carefully going over a contract and stating what you will and will not pay for. If they still remain pushy and keep trying to expand the project, it may be time to find another roofer.
If they are not licensed...
This should have been a red flag from the beginning. If they promised to show proof of being a bonded, insured, and licensed contractor, but then fail to produce the documents when it’s time to sign the contract or start the project, they are most likely lying to you.
If they exhibit unprofessional or irresponsible behavior...
Unprofessional behavior might be the most egregious and noteworthy cause to fire your roofer.
Someone who suggests more repairs may actually have your best interest at heart and an unlicensed handyman very well could perform stellar work, but there is zero excuse for reckless and/or disrespectful behavior.
This could include:
- being constantly late
- failing to follow basic safety procedures
- throwing cigarette butts on the lawn
- drinking on the job
This is by no means an exhaustive list of inexcusable behavior, but you'll know it when you see it. Don’t tolerate disrespectful work habits. Find a roofer you can trust.
If they’re constantly late or delay the project...
A home renovation project is intrusive enough. If the roofing contractor fails to show up during the designated working hours, your life will become even more stressful. Don’t put up with missed start times or complete no-shows. If the roofer repeatedly shows up late on a job you’re paying him to do, cancel immediately and find someone who respects your time.
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- The Risks of Working with Unlicensed Contractors
- 10 Questions to Ask Before Signing a Roofing Contract
If they fail to follow OSHA guidelines or local laws...
Contractors who ignore local laws and OSHA guidelines or operate in an unsafe manner should not work on your roof. Roofing is dangerous work, with falls accounting for the top cause of construction worker fatalities each year.
If you notice your roofer working haphazardly and failing to protect their crew, your finances could be at risk, especially if they don’t have liability insurance.
If they don’t communicate clearly...
Clear and frequent communication is the cornerstone of any successful partnership, and the relationship you have with your roofer should not be an exception. If the contractor makes it uncomfortable to speak with them, fails to answer calls or emails, or dodges questions and clarifications, it may be time to find someone else.
Avoid these problems by hiring the right contractor from the start.
Of course, it’s best to find a qualified contractor from the start to avoid having to fire someone and start the process from scratch. If any of these warning signs pop up in the interviewing process, find another contractor...
- They fail to provide customer referrals and reviews.
- They are pushy and force materials you’re not interested in.
- They provide an estimate that seems too good to be true.
- They ask for a large amount of money up front.
- They won’t accept any form of payment but cash.
- They refuse to sign a written contract.
- They fail to provide licensing and insurance paperwork.